Privacy Policy

Privacy and Cookies Policy

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Effective Date: 06.24.2024

1. Introduction

Welcome to www.homeserviceplumbers.com (the "Website"). We are committed to protecting your personal information and your right to privacy. This Privacy and Cookies Policy explains how we collect, use, disclose, and safeguard your information when you visit our Website, use our services, or interact with our advertisements.

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2. Information We Collect

We may collect information about you in a variety of ways. The information we may collect on the Website includes:

• Personal Data: Personally identifiable information, such as your name, address, email address, telephone number, and any other personal information you provide, which you voluntarily give to us when using the Website, for example, by filling out a contact form.

• Derivative Data: Information our servers automatically collect when you access the Website, such as your IP address, your browser type, your operating system, your access times, and the pages you have viewed directly before and after accessing the Website.

• Mobile Device Data: Device information, such as your mobile device ID, model, and manufacturer, and information about the location of your device, if you access the Website from a mobile device.

3. Use of Your Information

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Website to:

• Create and manage your account.

• Send you promotional information, such as newsletters.

• Respond to your comments, questions, and provide customer service.

• Improve our Website to better serve you.

• Understand and analyze how you use our Website and services.

• Develop new products, services, features, and functionality.

• Process and manage your use of our services.

• Prevent fraudulent transactions, monitor against theft, and protect against criminal activity.

4. Disclosure of Your Information

We may share information we have collected about you in certain situations. Your information may be disclosed as follows:

• By Law or to Protect Rights: If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.

• Third-Party Service Providers: We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.

• Marketing Communications: With your consent, or with an opportunity for you to withdraw consent, we may share your information with third parties for marketing purposes, as permitted by law.

5. Use of Cookies and Tracking Technologies

We may use cookies, web beacons, tracking pixels, and other tracking technologies on the Website to help customize the Website and improve your experience. When you access the Website, your personal information is not collected through the use of tracking technology. Most browsers are set to accept cookies by default. You can remove or reject cookies, but be aware that such action could affect the availability and functionality of the Website.

• Google Ads: We use Google Ads to deliver relevant advertisements to you. Google Ads uses cookies and other tracking technologies to collect information about your online activity on our Website and across other websites and applications, including your search history, IP address, web browser, and operating system.

• CallRail: We use CallRail for call tracking and analytics services. CallRail collects information about your interactions with our Website, including your phone number, the duration of your calls, and other related information to help us understand and improve our customer interactions.

6. Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

7. Policy for Children

We do not knowingly solicit information from or market to children under the age of 13. If we learn that we have collected personal information from a child under age 13 without verification of parental consent, we will delete that information as quickly as possible. If you believe we might have any information from or about a child under 13, please contact us at office@homeserviceplumbers.com.

8. Changes to This Policy

We may update this Privacy and Cookies Policy from time to time. We will notify you of any changes by posting the new policy on this page. You are advised to review this policy periodically for any changes. Changes to this Privacy and Cookies Policy are effective when they are posted on this page.

9. Contact Us

If you have any questions or concerns about this Privacy and Cookies Policy, please contact us at:

Homeservice Plumbers LLC
206-614-3834
office@homeserviceplumbers.com